Privacy Policy
SB Express Logistics Pte Ltd (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our website, services, and communications.
Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information (PII): Name, contact number, email address, and company details when you submit inquiries or request services.
- Transaction Information: Records of services requested, payments, and delivery details.
- Technical Data: IP addresses, browser type, and website usage analytics collected via cookies.
How We Use Your Information
We use the information collected for the following purposes:
- To provide and manage logistics and transportation services.
- To respond to your inquiries and provide customer support.
- To process payments and send transaction-related updates.
- To improve our website and services through analytics.
- To comply with legal and regulatory obligations.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
- Service Providers: To facilitate our services, such as payment processing or IT support.
- Legal Authorities: When required to comply with legal obligations or protect our rights.
Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. While we strive to safeguard your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
Our website uses cookies to enhance your experience and collect usage data. By continuing to use our website, you agree to our use of cookies. You can disable cookies through your browser settings, but this may affect website functionality.
Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for processing your data (where applicable).
- Lodge a complaint with the relevant data protection authority if you believe your data rights have been violated.
- To exercise these rights, contact us at contact@sbexpresslogistics.com.
Retention of Information
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites. Please review their privacy policies before providing any personal data.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, with the revised effective date noted above. Please review this page periodically for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: contact@sbexpresslogistics.com